faq
Here you find answers to our most frequently asked questions
faq
Here you find answers to our most frequently asked questions
Opening hours
9 am – 5 pm
Prices
amsterdam city of diamonds
frequently asked questions
Do you have another question? Please contact us.
What are the opening hours?
We are open every day from 9:00 am to 5:00 pm, including weekends.
Is it possible to order entrance tickets before I come to the museum?
Yes. With the “Book your visit” button at the top of the page, you can purchase your tickets immediately for any given date.
Is it necessary to print my e-ticket?
No. It is also possible to show your e-ticket(s) on your mobile device at the reception.
Can I visit the museum with a group?
Yes. However, we strongly advice to book your tickets in advance.
Does the museum have a cloakroom or lockers?
Unfortunatly the museum doesn’t have a cloackroom or lockers. It’s not possible to store your coats or luggage.
What are the opening hours of the museum shop?
The opening hours of the museum shop are the same as the museum. The shop is open from 9:00 am to 5:00 pm.
What exhibitions are there now?
While we are in the process of relocating and building a new museum, the Diamond Museum Amsterdam presents the highlights of its collection. This special exhibition offers visitors a selection of the museum’s most remarkable pieces.
Is there an audio tour available, and in which languages?
There is no audio tour. However, several collections have audio devices. For these collection, audio is available in Dutch and English.
What can I bring to the museum?
Electronic devices are obligated, as are small (hand)bags. Please, do not bring large (back)packs, food or drinks inside.
Is it allowed to take photos and/or film in the museum?
Yes, but without flash.
Is the museum accessible to wheelchairs and strollers?
The museum is located in a monumental building. Unfortunately it is not possible to enter the museum by wheelchair.
Can I visit the museum with a visual impairment?
Yes. We advice you to call us in advance so we can assist you.
Can I bring a guide dog inside?
Unfortunately, dogs and other (service) pets are not allowed inside. However, It is possible to book assistance in advance.
How can I book a tour and how can I pay for this?
With the “Book your visit” button at the top of the page, you can purchase your tickets immediately for any given date. Or you can buy a ticket at the checkout of the museum.
I am looking for information about diamonds, the diamond industry and its history for a paper/thesis. Where can I find that?
Please send and email to info@diamondmuseum.com with your request.

Diamond Museum
Paulus Potterstraat 6, Amsterdam
Entrance at Paulus Potterstraat 2
1071 CZ AMSTERDAM

