FAQ

 

Here you find answers to our most frequently asked questions. Do you have another question? Please contact us. 

We are open every day from 9:00 am to 5:00 pm, including weekends. 

Yes. With the “Book Now” button at the bottom of the page, you can purchase your tickets immediately for any given date. 

No. It is also possible to show your e-ticket(s) on your mobile device at the reception.

Children from age 13 to 18 and students can enter the museum at a reduced rate of €7,50. Children from age 0 to 12 can enter for free but need adult supervision. 

Yes. However, we strongly advice to book your tickets in advance.

Every visitor needs to enter through the checkout, therefore. If there is a queue, you need to wait in line. However, we always try to make sure to keep the waiting line at a minimum.

Unfortunately, we do not have lockers. Usage of the cloakroom is at own risk.

Yes, but the cloakroom is not supervised. Therefore, usage of it is at own risk. 

The opening hours of the museum shop are the same as the museum. The shop is open from 9:00 am to 5:00 pm.

We have several permanent collections:

  • Deposits and associated forms of mining
  • The mineral diamond
  • Valuation: the 4C’s
  • The House of Oranje-Nassau;
  • Famous Diamonds
  • Trade & Distribution
  • Amsterdam, City of Diamonds
  • Genuine or imitation
  • Diamond robberies
  • Smallest Brilliant
  • Crowns
  • Several eye-catchers

There is no audio tour. However, several collections have audio devices. For these collection, audio is available in Dutch and English.

There is a scavenger hunt for childeren. The diamond mascotte Sparkly helps children to learn about diamonds in a fun and interactive way with a scavenger hunt. You can buy this scavenger hunt for €2,- at the checkout of the Diamond Museum.

Electronic devices are obligated, as are small (hand)bags. Please, do not bring large (back)packs, food or drinks inside.

You can find press material in our press folder.

The museum is located in a monumental building. Unfortunately it is not possible to enter the museum by wheelchair. However, we do have a small elevator that can (only) be used together with one of our staff members. If you have difficulties walking, please let us know in advance so we can arrange assistance.

Yes. We advice you to call us in advance so we can assist you. 

Unfortunately, dogs and other (service) pets are not allowed inside. However, It is possible to book assistance in advance.

You can find a lot of educational material on our website at the page “education”. If you request more information, please send and email to info@diamondmuseum.com.

You can book a tour online with the “Book Now” button. You can pay online or buy a ticket at the checkout of the museum. 

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